Technician very helpful and informative. Pleasant to work with. Highly recommend

I have used Jay Shapiro Computers for years. I called him recently and he was here the next day to help me expeditiously as well as professionally. I highly recommend him to anyone who needs tech help

Save my butt. Professional and a real hero. Courteous and on time. Highly recommend

Very capable and professional. Highly recommend

My computer needs to be cleaned and updated. Jay was excellent at getting rid of all the malware and other nasties had collected over time. Made sure all issues were fixed and the I understood what he was doing. Plus he likes animals. Will use again.

I work on an old Mac system with old towers that started giving me trouble. Jay doggedly restored my Mac. I also had two very old Macs that he also restored - each with their own separate problems - not an easy task. I believe his expertise is with PCs but has incredible knowledge of old Mac. I highly recommend Jay for all your computer needs.

Friendly and efficient. Highly recommended.

I had some home wireless problems and found Jay on Home Advisor. I wanted someone to come on site, not work with me remotely. Jay told me he gets the most satisfaction out of solving problems, and he solved a few for me. When we hit a snag with Spectrum, he didn't give up until we reached a resolution. He is professional, prompt and knowledgeable. I would work with him again any time and happy to recommend him.

My 2008 IMAC wouldn't start (stuck on white screen). I called Jay and he was able to remove my hard drive, back it up, and reinstall a new hard drive. Thanks Jay for getting me back up and running. Hopefully, old software will hold up.

Extremely helpful and knowledgeable with any computer issues. Highly Recommended!

Flexible and patient. I had 3 problems and he solved 2. The third was a hardware issue that was my fault. All around pleasant experience

My computer froze. Jay was wonderful! He came to my home and knew precisely what was needed to bring my computer back. He worked diligently and continues to do so to resolve my issues. Jay is courteous, sincere, and tenacious. He makes sure you understand just what is being done and what needs to be done. He is conscientious and shows up on time; and if, for some reason, he is delayed, he calls to let you know. I trust Jay with all that is on my computer and am glad I found him. I know I can count on him to see the job to a satisfactory resolution.

I hired Jay to help build my son’s computer. He was very professional, competent, reliable, responsive and efficient with his time. Jay was knowledgeable and helpful and followed up with us after the fact. I would use Jay again and I would definitely recommend him to anyone that needs help with their computer.

Excellent ! Jay found things that were slowing me down, and others that could possibly put my data at risk. The actual "problems" that were my initial concern were relatively minor and were soon fixed. I'm really glad he did a deep dive on my system. Highly recommended. AAT NYC 12/18/2017

It is a pleasure to recommend Mr Shapiro. I recently had significant difficulties with my computer and Mr Shapiro was quite persistent, patient and diligent in his efforts. The solution was effective and to my full satisfaction. His fee was very reasonable. I recommend him without hesitation.

Outstanding resolution of issue in restoring computer to its original work.

Jay Shapiro is a conscientious NYC professional. He is prompt, courteous, talented, hardworking and maintains his focus. I found he supported me fully, even as I called him to follow up on intricate and arcane aspects of the problem he addressed for me. I would utilize his services again should there be a problem. In short, his service is highly recommended.

I was recently hacked and locked out of my home personal computer. I found Jay Shapiro Computers online and called him immediately. I was concerned that I would lose all my documents, pictures, etc. He set my mind at ease and assured me that he could save everything. Although I was skeptical, having already been burned, I brought my computer over to him. He could have accessed my computer remotely but being locked out he could not gain access to the internet. After meeting Jay face-to-face, I felt a calm come over me. Within a couple of days he was able to rid my computer of any bugs, viruses, etc. and reloaded my very important documents, etc. He even uploaded a Malware program to further guard against the monsters. I personally recommend Jay Shapiro to solve all your computer needs. He answered all my many, many questions and concerns. I personally found him to be very affordable, patient, charismatic, knowledgeable and diligent. Without hesitation I suggest you call Jay Shapiro Computers to get the job done right!

Jay was professional and efficient with his repair of my laptop, keeping me posted with updates along the way - much appreciated.

I realized a little too late that someone was trying to scam me, so I called Jay to help me protect my computer before any real damage was done. He was at my apartment within the hour and worked for three hours servicing my computer and setting up new protections. It was such a relief to have the issue dealt with so quickly and in the comfort of my own home.

Jay Shapiro is terrific! He's knowledgeable, professional, and reliable. He even cleaned my computer remotely to work around my busy schedule. I run a small business and Jay is now my go-to for all my computer needs. I highly recommend his services!

Jay's consultation was efficient and effective; I also got to avoid dealing with an annoying person, which he is not! So thankful.

Mark helped my build my computer very fast and was super helpful

This man can fix any computer! great to work with!

good show & all works well

I would like to thank Jay Shapiro Computers for their professional help with my home printer! Jay came over same day and saved me for being able to print. I work from home. He is amazing and always reliable for any computer needs! If you need help with set ups to huge computer issues, Jay Shapiro computers can fix any computer issues! Thank you Jay Shapiro Computers!

Jay is wonderful. He got here when he said he would, fixed my computer efficiently and even set up a printer. He is great and makes me feel calmer about having anything go wrong in the future.

Jay gives the best considered advice and work I have seen in a long time. Time, cost, quality, and need are all included. He is extremely easy to work with in this often overwhelming time of throw away devices. I highly recommend this clever fellow to anyone who wants these silly devices to work so we can earn a living.

Jay's the best! Reliable, thorough, efficient - Jay provides quick service at truly reasonable prices. Jay and his associates truly know their craft; even issues that I was unaware of were fixed. I've used Jay's services not only for my home pc's but also at two different jobs over the years. Jay's no nonsense, no attitude - he takes the time to explain. Once Jay fixes your issues you will never use anyone else. Many thanks Jay!

I have know Jay Shapiro for about 5 years and can say that he has truly a lifesaver on many occasions. I am not the most tech-savy and Jay has guided me to the proper destinations in the computer world. I highly recommend for all aspects of information technology Dr Dominick Purpura, Emiritus professor of neuroscience in the Dominick P. Purpura department of science, Albert Einstein College of Medicine, Bronx, NY

Jay arrived promptly for his appointment to fix my computer. He was very knowledgeable and professional. His fees were reasonable and within the range of his estimate. I would recommend him with complete confidence.

Excellent service. Quick on the draw. Very Satisified

He is a truly professional executive with a nice touch of elegance and charm. I highly recommend him for your technological needs

Please do not hesitate to call and hire Jay for any computer needs. Responsive, fair, honest... called Jay on a Sunday -- he hooked me up with Brian -- had my computer back on Monday morning. Great, great service, smart guys. What else can I say? This is New York's BEST geek squad (I say that affectionately).

Jay Shapiro knows his stuff. Was on time and I was completely satisfied.

Jay has been incredible in straightening out my various computer issues. He has not only been very patient and a problem solver, but very available until all issues had been resolved. I highly recommend him for any computer problems you might be experiencing. I wanted to add something onto my previous review of Jay Shapiro. I had a very challenging issue regarding corruption of one of my email accounts. I thought I had lost all of my emails, but due to Jay's perseverance and knowledge, he was able to retrieve every last one of them....always with his positive attitude. I can't speak highly enough of him!

I own a small company with a few employees. Jay is always reliable. Every time I use his company I can rest assure the job will get done.

Great work with and very knowledgeable. I would recommend for all of your computer needs

I had a virus on my computer and called Jay Shapiro to see if he could fix it. He was able to remove the virus in reasonable time and now my computer is working great. He also cleaned up my computer and made it faster. I had a few questions after I got it back and he was quick to get back to me which I really appreciated. I highly recommend his services.

The guys kept working and kept at it until our issues were solved. we were happy with them not giving up until the right solution was found

I spoke with Jay and in 10 minutes, his assistant Brian called me and logged into my computer remotely. He set up malware and spyware icons and even downloading Chrome for me. They are the best and are very trustworthy and dependable.

I own a small construction company and service NYC and the outer boroughs. Time is very limited. Recently we had computer issues and time was of the essence. I called Jay and within 2 hours he was on site resolving our issues. From this positive experience I have upgraded my computers, printers and internet service. Jay handled everything we needed to keep our workforce up and running. I highly recommend Jay and his team.

. I had 4 laptops that needed updates to windows 10 and the technician was fast courteous and knowledgeable. he was willing to work around my schedule even coming on a weekend. I will use again

Jay has been repairing & maintaining my business computer for over 7 years, his company has been an invaluable asset to my business. For example I got a virus out of nowhere a few months ago and remotely 2 hours later it was all fixed so my business did not miss a beat. Jay is reliable, fair, and beyond skilled in both software and hardware repair. No matter the issue, no matter the type of computer, he is always more then prepared to handle the task with top notch results. If you run a small to medium size business, or for your personal computer needs, Jay is like having a best in class IT person at your disposal.

Both Jay Shapiro and his lead technician Brian Lipman have been very prompt in responding to emergencies which is really what you need these days and as they have always identified the problem. They are both friendly and courteous and i could not recommend them more

I was facing a corrupted hard drive on my PC with many problems. Jay Shapiro responded immediately to my online search for a technician. He sent Brian Lipman who tackled all issues with confidence, perseverance. and skill...Was reliable and available on the weekend. Brian responded to all my questions and doubts with patience and helpful explanations. Thank you. My computer is like new! Would highly recommend Jay and Brian. FE

Jay has done excellent work on my two computers over a three year period thus far. I am happy to recommend him.

Jay has "saved me" on numerous occasions over the years whenever I have been having computer problems or my computer has been loaded with viruses and unusable. Jay, is fast, efficient, reliable and trustworthy. He's calm and patient and I recommend him without reservation. He's the best! Thank you, Jay.

Efficient, easy to understand. Consistently available. Highly recommend

thorough knowledge of PC & Mac systems (both software & Hardware). Instant problem solving from network issues to installation of remote printers, Apple TV, cloud network etc. Installed great antivirus & anti spyware programs as well as superb backup systems, updated all programs and was tenacious in tackling and solving every outstanding issue. Great knowledge of vendors and in cloosing the "stuff" that fits your individual needs. Friendly, patient, didactic and accommodating. Net, highly recommended especially for people who have no skill or time to tackle problems by themselves

He was a lifesaver. I had multiple issues and he was able to address them all with professionalism. I highly recommend him and his services

I want say that my experiene with Jay Shapiro computers was nothing shy of exceptional. We had a limited window of time to work with and his company made it happen!

I was having PC issues and was badly in need of an upgrade from Vista to Win 8. I needed to look for help.I accidentally (and luckily) found an ad for Jay Shapiro Computers. Since then, I have used his team twice so far. Both times I was more than pleased with his professionalism, pricing and excellent customer service. If you do need someone to assist or repair your PC, you will not go wrong using Jay Shapiro.

Alex P 08/05/2015 I got in contact with Jay Shapiro , I was having a big virus issue on my MAC computer, I always believed that MAC (apple) computers did't get many virus or none at all. I could not even turn the computer on with out it going crazy on me . Spoke to Jay about it and since I'm from Jersey ,we decided for him to take over the computer from his place of work. He worked tirelessly on it ,until he found the problem and corrected it. For anyone or any company needing any computer TECH to fix their PC issues , this is the guy to reach ,responds very fast ,professional ,and most importantly knows what he is doing. If you have a problem don't hesitate to call him, I recommend his work and I don't really write reviews but I'm a satisfied customer.

Can't praise these guys enough. Top notch customer service. Computer broke, needed it fixed fast. Guy came and met me near my job, process took longer than expected so he took it home with him and brought it to my job the next day. Despite it taking longer, he still gave me the price he originally quoted. Cant recommend higher

Jay helped me fix my computer and cleaned up years of viruses. I would recommend his services.

I was impressed with Jay's knowledge for trouble shooting. My drivers had crashed and Jay solved the problem. He also returned calls on time. My problem required time and patience. At one point, I thought Jay was gonna give up. Because my lap top needed Windows Vista, someone else probably would have told me to just invest in another computer. Also, it's been 3 weeks and I haven't called Jay back to complain about anything. I am satisfied with his work performance and would recommend him to friends and family. Thank You Again, Ayan Layo

My husband and I have been very satisfied with the services provided by Jay Shapiro and his technicians. Jay is always very responsive to our issues and we can count on him to solve the problems in a timely, competent, caring way. We are not computer experts so his help has been invaluable.

Jay Shapiro's service for my ailing computer was fast, efficient and dependable. I will call him when I next get into trouble.

Jay worked hard on my personal computer and communication was great while was very fair in pricing compared to others in the area, highly recommend

I was in the middle of working on a presention late at night for a client meeting I had early the next morning when my computer crashed. I was freaking out because it was very big potential client I was trying to get. So I called a friend of mine and he recommended Jay Shaprio. Even though it was late in the evening he was at my apt in 30 mins. In less then a hour later I was back working on my presention. I ended up closing the deal and I have Jay to thank for that! I would highly recommend Jay to anyone who is have any sort of computer issues. Thanks again Jay!!!

I had a computer that hadn't been used in 4 years, beyond obsolete at this point. But full of years worth of pictures that had never been stored anywhere else. Thanks to the techs at Jay Shapiro Computers my family now has Christmas and Vacation memories that we thought were lost. Great job!!!

You saved my life!!! I honestly do not know what would have happened if I had not gotten in touch with Jay. After my harddrive crashed, I literally had only half a day to get my act together for a New Years DJ gig that night where I needed everything on my harddrive. Jay was able to keep me calm and collected while he fixed everything! I got my music back and the gig was a HUGE success... Thank you Jay, you are a lifesaver!!!!

I had issues with my pc crashing., I found Jay Shapiro Computers online. He went above and beyond and not only fixed the issue but gave my pc a tune up and gave me an amazing antivirus program. I don't see myself using anyone else for my computer needs.

Best customer service! This guy really knows his stuff. Highly recommended. Provides a friendly service with a quick turnaround!

I would like to personally say thank you to Jay Shapiro and his professional staff for saving my data on my old computer. I highly recommend them and will certainly keep them in mind when I need a tune-up. Sam, Murray Hill NYC

While in New York City on business, my laptop just died. I was afraid I'd lose everything. I found Jay Shapiro Computers online. I called and they met me at our office the next day. Fortunately it was an easy fix and all my information was intact. The technician was very courteous, met me at the appointed time, and didn't try to stick me for unneeded repairs. Jay Shapiro Computers is one of those companies that still does right by their customers. Five stars from me! Scott

This has to be the best Manhattan Computer Repair company. They are so fast and knowledgable. I wouldn't think of using anyone else for my Upper East Side business. Rick 0 NYC

I highly recommed using Jay Shapiro Computers for all your computer issues whether it be personal or business. They have quick turn around and his staff is easy to deal with and very afforadable! I've had excellent service in regards to virus removal, laptop screen repair, data recovery, and printer issues. I've recently signed up for their monthly maintance plan for my small business and am so thankful I did! Jay and his staff take care of any issues that may arise and I don't have to worry about it at all. Give them a try! You will thank me!!!

My laptop was running very slow. Looked up computer support on HomeAdvisor.com and Jay's business came up. He picked up my computer, took for a few days and worked on it. He cleaned up the computer so that it works a little faster. However, my laptop does not have a strong enough processor. He did the best he could do for the machine. We spoke about the issue and he took additional time to remote into my computer to analyze if any other issues existed. Recommendations were made, which I was helpful. Good service in my opinion.

Jay Shapiro and the associates he has working with him have always provided me with prompt and capable service for my laptop and iPad, especially when there is some kind of emergency, like a machine going black or a message hinting there is a danger lurking. Jay has also been willing to review a problem remotely, which can provide a quick turnaround. When I was first setting up equipment and the router for wifi was not consistently working, Jay knew immediately which router would be most reliable, and there have been no problems since then. He has always been helpful with both the computer and any applications that I wished to run. Also good expertise on Apple devices.

The exceptionally superb Jay Shapiro Computers are the ONLY people allowed to touch my computers and related equipment. My Dell computer was recently hacked into. Jay was more than up to the task of fixing my computer. As usual, Jay was very methodical, and stayed in touch with me frequently using my iPad. All the problems have been fixed, but Jay becomes like a partner. He helps me buy and setup all my equipment. Has worked on my tower computer, my iPad, my Wi-Fy equipment, set up Apple TV for me and a booster WiFi. Jay always responds quickly to fix my problems. He stays with his work tenaciously until I am completely satisfied. Jay is a master of what he does. He's up to date on the latest technologies, Windows and Apple, and I'm sure others. He's really great at explaining the best ways to use my equipment. He not only shows me features I didn't know I had, but also explains the best way to use them. Jay is very accommodating regarding my schedule. Plus, I'm getting excellent value because Jay is so knowledgeable that he's able to work at an unusually fast pace. As if he were part of the computer or other device. He's so polite and kind, I consider him a friend. If you need help with a computer or related equipment, save yourself a headache and call Jay Shapiro Computers. He's the real thing, a real professional.